I have complained, ad naseum, of the abuse of citizens using 9-1-1 for information.
Like the lady who called asking for the phone number to Probation. Explained to her that she should call 4-1-1 but to be helpful I gave her the phone number. She got a bit mouthy and said it was my job to give help however I was needed.
But the kicker was the off duty officer, yes - one of my puppies - who called on the officer line asking for the phone number and address of a business he wanted to talk to. A furniture store no less.
Not work related at all. Just wanted to see a piece they had advertised on sale.
To repeat myself. I AM NOT AN INFORMATION OPERATOR. DON'T GET PAID TO SERVICE YOUR LAZY ASS TO SEARCH FOR A PHONE NUMBER YOU CAN FIND BY OPENING A TELEPHONE BOOK OR CALLING 4-1-1.