Monday, May 3, 2010

You're Being Paid To Work

This tirade is directed at those co-workers who find time to talk on their cells (am really tired of hearing their phones go off, too - but for another posting), talk with other dispatchers over non-work issues for great lengths of time, take extra long breaks and lunches, or just extra breaks... in other words... not doing the work they are being paid for.

Yes, I know, every office has this problem. I have worked private industry for many years. Am aware no matter how small or how large an office is, there is always someone who seems to skate by on minimal work output. Usually they are related to or have some sort of relationship with, the one in charge.

In the Communications Center, the Supervisor's favorites always seem to be the laziest on shift. The dispatchers who socialize with the Supervisor in their office for half-an-hour a few times a week. The Supervisor who rides you about a call for service made up but you see a similar type call handled almost exactly by a favorite that seems to carry different weight.

For those of us with work ethics, who know and recognize we are being paid to work and have numerous calls for service made up, computer records can show numerous phone calls fielded, forwarded or assisted, who only take the allotted break times and number permitted, who put their cell phones on mute, who keep personal phone conversations to a minimum (because, let's face it kids, it is impossible not to have occasional personal phone conversation at work) and just do the job overall, I salute you.

As lay-offs continue to mount up the body count of the law enforcement unemployed, as the crime rate continues to rise, as the volume of calls asking for assistance getting more frequent, as the weather warms and the beer flows more freely, as the demand on our attention and time and psychological health at work increases exponentially, let's rise and kick in the arse those who aren't pulling their weight. And remind them, they are getting paid to work. And if they don't want to work then let them volunteer for lay-off. Then they can take as many breaks and as long a break as they want. This is not the time to allow their laziness and thoughtlessness and poor work ethics or their personal relationship with the Supervisor to impact us any more.

Let's unite against these people who instead of helping carry the burden of work they add to the stress and work levels. I don't know about you, but I'm friggin' tired of it!

1 comment:

Your friendly neighbourhood dispatcher. said...

I work for ambulance dispatch so we can't afford layoffs. Turnaround rate is high and we've been short staffed for years. People are constantly quitting because they can't deal with stress. This means more workload for the rest of us. In a matter of 5 minutes, I coached a woman through CPR on her husband, sent an ambulance, sent fire, got an air ambulance moving, called police dispatch to notify them of the possible deceased, called management for a staffing issue and delt with an angry paramedic who was on "standby" for too long. I got in shit because I took too long to notify managment. Guess my priorities weren't in order. I should have warmed up my coffee like my coworker did when all this was going down. You should come and work for us. We could use someone with your good work ethic.